Employers with 50 or more employees offering health benefits were asked about their views regarding the level of concern their employees had over certain aspects of their health benefit plans:
1. Appointments – Twenty percent of these employers believe that their employees have a ‘high’ level
of concern about their ability to schedule timely appointments for care, and another 29% believe that
their employees have a ‘moderate’ level of concern.
2. Prior Authorization – Twelve percent of these employers believe that their employees have a ‘high’
level of concern about the complexity of prior authorization requirements in their health plan, and
another 35% believe that their employees have a ‘moderate’ level of concern.
3. Finding In-Network Providers – Nine percent of these employers believe that their employees have
a ‘high’ level of concern about the difficulty of finding in-network providers, and another 17% believe
that their employees have a ‘moderate’ level of concern.
4. Affordability of Cost Sharing – Twenty-five percent of these employers believe that their employees
have a ‘high’ level of concern about the affordability of cost sharing, and another 33% believe that
their employees have a ‘moderate’ level of concern.
What is your business doing to address these concerns? Reach out to us for more information on how to address these concerns with innovative solutions!
Resource 2023 Kaiser Foundation , pg 215
